Personal. Practical. Powerful.
Encouraging others to find hope in living, learning, and leading
Handling an Upset Client
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Angry team members, upset clients or residents, an angry boss - it isn't always easy to deal with those challenging situations.
Michael shares a great story and his insights on how we can all benefit from empathizing and listening more.
Personal. Practical. Powerful.
Encouraging others to find hope in living, learning, and leading
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Share Your Experience
Connect with the team to ask a question, share a story, or share what you've learned. We would love to hear from you.
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