Personal. Practical. Powerful.
Encouraging others to find hope in living, learning, and leading
Voice of the Customer Pt 2
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Michael continues a series on understanding the power of the Voice of the Customer.
In part two, let's review the process that one needs to employ in launching a new VOC program for their organization.
Personal. Practical. Powerful.
Encouraging others to find hope in living, learning, and leading
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